Terms and Conditions

Terms and Conditions

– This calendar booking is an expression of interest for an appointment time.  There is no guarantee that the appointment time which you have selected is available.  We will confirm the appointment.
– If you do not hear from us within one business day you may telephone our office on (02) 9630 8525 to confirm your appointment.
– If there is no convenient time available you may telephone the office to enquire whether an agent might be available at another time.
– The fee for your consultation is $120 payable in advance by bank deposit if booking a telephone or Skype consultation.  If attending our office for your consultation the fee may be paid in cash or by eftpos.
– During your consultation we will discuss your queries and assess prospects of success in your goals.  If appropriate we will also inform you of the criteria for various visas and your eligibility to apply and provide you with a quote to act on your behalf.  You can then decide whether you wish to proceed with us.
– Any cancellation of an appointment time should be made at least 24 hours before the appointment if possible.
– If interpreting is required for the consultation there will be an additional fee to cover the cost of the interpreter.   If you have trouble communicating in English we recommend that you bring a friend who speaks English well to save you the cost of over-the-phone interpreting.